KAROBUY Privacy Policy

KAROBUY respects and protects user information, treating it with great diligence and care. When you use our website services, we collect, process, and disclose your information per this Privacy Policy. Please read it carefully and confirm your understanding. Pay special attention to bolded sections detailing our handling of your and/or your users' information.

By registering, browsing, or using KAROBUY services, and upon confirming acceptance of this Privacy Policy through pop-ups, "Agree" buttons, or other means, you are deemed to have read, understood, and accepted all terms, especially those limiting liability and dispute jurisdiction. Such terms are highlighted in bold and/or underlined. This policy applies to all KAROBUY products and services.

1. Scope of Application

1.1 This Privacy Policy applies to all KAROBUY website services, including page browsing, website login, and technical services provided through the KAROBUY website or by KAROBUY technicians through other channels.

1.2 Our services may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to third-party products, services, websites, or content. We are not responsible for the validity or content of external websites. If you have questions about links or content on an external site, contact its administrator. Links provided are for convenience only and do not imply endorsement.

1.3 If you use our services to provide services for your users, your business data remains yours, and you should agree on a separate privacy policy with your users.

2. Collection and Use of User Information

2.1 User Information Collection

2.1.1 When creating an account on the KAROBUY website, submit true, legal, and valid information, including but not limited to: username, email, mobile number, mailing address, company name, business license, social credit code, legal representative's name, handler's information, and bank account details. For real-name authentication, you authorize us to verify this information with relevant authorities.

2.1.2 Complete real-name authentication per the Law on Cybersecurity of Vietnam, providing a registered email and setting a login password. Your email and mobile number are used for registration, login, account binding, and password retrieval. KAROBUY may use your contact information to send business notices, advertise products, or communicate with you.

2.1.3 When visiting the Website, we collect personal information you provide and some information not provided by you, such as browser type, domain name, IP address, and browsing data, using technologies like cookies and internet tags.

2.1.4 We automatically collect detailed usage data of our services, saved as network logs.

2.1.5 Note that individual equipment and log information cannot identify specific individuals. If combined with other information to identify individuals, it is treated as personal information. We anonymize such information unless authorized by you or required by law.

2.1.6 KAROBUY records and analyzes consultation records and troubleshooting processes to improve service.

2.2 Use of User Information Collection

2.2.1 To provide you with products or services, real-name authentication and mobile numbers for verification codes are required.

2.2.2 For maintaining and improving products or services, such as business contact emails and phone numbers.

2.2.3 We may design, develop, and promote new products and services based on user information statistics, sharing non-identifiable statistics with the public or third parties.

2.2.4 To promote and introduce products under legal provisions.

2.2.5 To improve security, protect personal and property safety, and prevent security risks, we may use account information and integrate device information and network logs to assess risks and take necessary measures.

2.2.6 Other circumstances approved by you.

2.3 Collection of Sensitive Personal Information

Sensitive personal information includes data that, if leaked or misused, could harm personal dignity or safety. Users agree that we may handle such information per this Policy.

2.4 If located in Vietnam, personal information collected will be stored in Vietnam. If necessary to provide information outside Vietnam, we will comply with Vietnamese laws.

3. Use of Cookies and Related Technologies

3.1 We may use cookies and related technologies to collect and use your information for purposes such as remembering your identity and analyzing service usage for personalized services.

3.2 You can manage cookies via browser settings, but disabling them may affect service quality.

3.3 We do not use cookies for purposes other than those stated in this Privacy Policy.

4. Sharing, Transfer, and Public Disclosure of User Information

4.1 We do not share user information with other organizations or individuals, except in specific cases like obtaining your consent or as required by law.

4.2 We do not transfer user information to any company, organization, or individual, except with your consent or in cases like mergers or acquisitions.

4.3 We only publicly disclose user information with your consent or as required by law.

4.4 Certain legal exceptions allow sharing, transfer, or public disclosure without prior authorization.

5. User Business Data

5.1 Business data processed during service use is your data. KAROBUY processes it per your instructions and legal requirements.

5.2 Ensure the legality of user business data, as you are responsible for compliance with relevant laws and regulations.

6. Management of User Information

6.1 You can access, modify, and delete user information, subject to security and legal requirements.

6.2 To change real-name authentication information, contact KAROBUY.

6.3 You may request deletion of user information under specific circumstances.

6.4 You can cancel your registered account, leading to service cessation and data deletion.

7. Safety and Security of User Information

7.1 KAROBUY prioritizes information security, using measures like encryption and access control to protect user information.

7.2 Use complex passwords and keep them safe. We retain user information only as long as necessary.

7.3 We assess security risks and take necessary measures to protect users and the public.

7.4 We cannot guarantee 100% security but will inform you of security incidents as required by law.

7.5 We comply with legal obligations for storing, keeping, and using user information.

7.6 If our services cease, we will take measures to protect user information.

8. Protection of Minors' Information

8.1 We do not accept registrations from users under 18. If services are intended for minors, parental consent is required.

8.2 We consider anyone under 14 a child and will delete their information if collected without consent.

8.3 We use, share, transfer, or disclose minors' information only with parental consent or as permitted by law.

8.4 Parents or guardians can contact us regarding minors' information.

8.5 We comply with the Children's Online Privacy Protection Act (COPPA) for users in the U.S.

9. Users' Rights

9.1 You can access your user information, subject to legal exceptions.

9.2 Correct user information by contacting us if unable to do so yourself.

9.3 Grant or withdraw consent for information collection beyond business needs.

9.4 We delete personal information under specific circumstances.

9.5 EU residents can exercise GDPR rights, subject to verification.

9.6 California residents can exercise CCPA rights, subject to verification.

9.7 We may require verification to process requests and may charge for unreasonable requests.

10. Legal Statement and Update of Privacy Policy

10.1 We comply with Vietnamese laws and regulations for data protection.

10.2 We may amend this Privacy Policy and will notify you of significant changes.

10.3 Website content is protected by copyright laws.

10.4 Vietnamese law governs this Privacy Policy. Disputes are resolved through negotiation or in Hong Kong courts.

10.5 This Privacy Policy does not apply to third-party products or services.

11. Other Agreements

11.1 KAROBUY is the website owner, authorized by the government.

11.2 Contact us at service@effinkco.com with questions or comments.

11.3 Our address: 1st Floor,The Hive, Manzoor Plaza, Blue Area,G-6/2,Islamabad,Pakistan.

11.4 Effective date: May 31, 2023.